Image 2021 03 31 T05 20 33
Image 2021 03 31 T05 20 33

Become an NNA Direct Support Worker

Join NNA Direct Support Service and choose the hours you work. We're always on the lookout for friendly and compassionate Support Workers to join our team!


Get a glimpse into life as an NNA Direct Support Worker

A day in the life of an NNA Direct Support Worker (Part 1)

We sat down with NNA Disability Support Worker, Mel, to hear what a typical day at work looks like and break down some common misconceptions about Disability Support work.

A day in the life of an NNA Direct Support Worker (Part 2)

In Part 2 of our chat with Mel she talks about the challenges Support Workers face and what they can do to support themselves, as well as how NNA Direct Support supports her.

Top 5 qualities that make a great support worker

Curious to know what attributes make a good support worker? Mel shares her top 5 qualities she thinks are important to support and empower others.

What support can I provide as an NNA Direct Support Worker?

NNA Direct Support Service provides NDIS support services to people at home and out in the community. Our Support Workers provide a range of disability support services. We welcome applicants of all experience levels from industry newbies to skilled Support Workers, so if you don't have experience across all of the supports services we offer - don't fret! We provide on-the-job training and opportunities to develop your skills and competencies. Services we provide include:

Help at Home

Personal Care

Community Access

Help with Transport

Medical Companionship

What will I need to get started as an NNA Direct Support Worker?


Australian Driver's Licence

National Police Check

First Aid Qualification

NDIS Worker Screening Check (depending on support role)

NDIS Worker Orientation Module Completion

How do I get shifts with NNA Direct Support Service?

If you are successful in the application process, you will be entered into our rostering system. We try our best to match our customers with Support Workers who have similar interests and things in common. When a shift near you becomes available and you are matched, one of our Customer Engagement Managers will notify you so you can accept. You may be required to travel to shifts so a driver's licence and vehicle are required.

How many hours of work can I expect per week?

The amount of work available is dependent on customer requirements and support locations. As an NNA Direct Support Worker, you will be employed on a casual basis so please note, we will be unable to guarantee a set number of hours per week. The minimum shift is 2 hours.

Our values

We live and breathe our values. We're committed to providing an experience to both customers and staff that aligns with our values.

Be Human

Be Memorable

Be Bold

Be Extraordinary

Who we are as people and how we treat people – authentic, fair, compassionate and inclusive

People are at the heart of what we do. We strive to be remembered for the experience we provide for all customers and staff.

​We are bold in our pursuit to deliver the best care. We innovate to deliver flexible, inclusive support and challenge old ways to bring about positive change.

​We are culturally minded and diverse. We recognise and promote everyone’s ability to live an extraordinary life.

Your opportunity to make a difference starts here.

Join the NNA Direct Support Team today.



Find out how Network Nursing Agency can help you

  • I love being able to pick and choose my hours and change my mind if something comes up. I don't have the same commitment pressure I would have from a permanent position.
    I have better rates of pay compared to working full time along with sick pay/ holiday pay.

    Aisling McNamara, Registered Nurse
  • Since joining NNA I have been exposed to many different opportunities in my career. I work frequently on different medical and surgical wards in different hospitals around Sydney. I have had the opportunity to teach through the Australian Healthcare Academy (AHA) facilitating through Western Sydney University and Australian College of Nursing (ACN).

    Laura Burns, Registered Nurse
  • Thank you to everyone in the office. Honestly, from the bottom of my heart you have all been an amazing support. Before I started agency work, I was nervous thinking I would be cancelled or it would be hard to settle in. With the support from everyone in the office I have got full time hours for over a year...

    Orla Murphy , Registered Nurse