I’m from a country town near Wagga Wagga, I moved to Wollongong, where I live now, about 6 years ago. Having spent a lot of time with my family and my 3 younger brothers who all have disabilities, I thought disability support would be a great career path and it’s a sector that I’ve always wanted to work in.
Besides my lived experience with my brothers, I didn’t have any paid experience working as a Support Worker before starting at NNA Direct Support. But I have learnt so much on the job, from developing new skills to building relationships and confidence – it’s been one of the best career decisions I’ve ever made.
I’m a casual worker so the flexibility is great. I have a second job which I can work my shifts around each week.
At the moment I have two clients I work with on a regular basis, which works out to be around 20 hours a week.
Building connections with people and just being there for them – whether it is physical, emotional or moral support.
I also have learnt a huge amount over the last year since I started out in support work. I have learnt so much about various disabilities and how to care for people who live with different disabilities – which are two different but important aspects to the job.
It varies each day, but typically my day involves domestic duties, helping my customers get ready for work and taking them to the train station. Other days we’ll venture out to the beach or if it’s raining, we’ll bake a cake or watch a movie. It’s really varied work, but I love it. Of course, we have our hard days, but my job is just to be there for my customers and be part of their support system.
If I could turn back time and give myself one piece of advice it would be not to be scared. Just because there are ‘bad days’ doesn’t mean that’s always the case! I have way more good days than bad.
My advice to others thinking about becoming a Disability Support Worker would be to step out of your comfort zone because it’s one of the most rewarding careers where you can really grow as a person. I’ve changed A LOT in the last 12 months (and for the better!).
I used to be super shy, but I feel that becoming a Disability Support Worker has really helped me come out of my shell. I’ve grown so much in confidence over the last year and I attribute much of that to the job and the people I’ve met along the way.
Yes, I can see myself building a career in Disability Support. Since becoming a Support Worker, I have never looked back!
Yes! NNA Direct Support Service is the best environment, particularly mentally and emotionally – the team is always there for you. If you are having a bad day, there is always someone to talk to and they always make the effort to check in regularly to see how you are.