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​Tell us a bit about yourself  I am an British expat who has worked in the disability sector for the past 4 years.   What is your role at NNA Direct Support Service? As a Customer Engagement Manager (CEM) my role is to ensure services are delivered to our customers. I am the first point of call for clients and service providers who wish to establish or amend services with our Support Workers.   How do you see disability support sector changing or evolving in the future?   With the roll-out of the NDIS I see customers having greater control on the level and quality of their services. This means that a high level of customer service and flexibility needs to be reached by all service providers in the coming years.   What do you see as the biggest opportunity for the sector? I believe with the growing number of services providers in the area, the focus of customer services will only ever increase. NNA Direct Support Service gives our customers the freedom to control their services with the Edge app and keep close contact with their dedicated CEMs.   What is a little-known fact about Myles?   Despite being British, I prefer coffee over tea.   Quick Round: Biggest pet peeve? Single digits on the TV volume Favourite sport? Not a big sports fan! Favourite food? Indian   What do you love most about your job? I take pride in advocating for my customers and providing the services they need in a prompt and timely manner. I aim to keep myself on the pulse of services in the Sunraysia area and enjoy building relationships with all parties engaged with customers. I am easily accessible and will do everything in my power to make sure the focus is on quality services, matching appropriate support workers to the people who need them most.  

Meet Bonnie from the Network Nursing Agency (NNA) team. Having recently moved to Australia from England, Bonnie's role is Staffing Coordinator for private hospitals and community patients. Read more below. Tell us a bit about yourself My name is Bonnie, I moved to Australia from England January 2019. What is your role at NNA? I have just started my role as a Staffing Coordinator. I help roster for private hospitals and Community patients. What do you love most about your job? I enjoy rostering for the community patients as I feel this is more person centered towards the patient and Nurse. Who’s someone you really admire? Sir David Attenborough. He makes nature documentaries more exciting than some Hollywood movies. His love for nature is infectious and has change lifestyles of thousands of people. What do you like to do on your days off? On my days off I enjoy brunching with friends, shopping and spending time visiting new places. ​

​ ​Meet the team here at Network Nursing Agency. This month we are placing the spotlight on Jayson who is a Human Resource Administrator here at NNA - see his Q&A below: MY ROLE AT NETWORK NURSING AGENCY: Human Resources Administration I HAVE WORKED AT NETWORK NURSING AGENCY FOR: 3 years and counting THE BEST THING ABOUT THE JOB: The best thing about it is meeting different kinds of people from all over the world and the fulfilment we get whenever the applicant gets to start getting work. BEFORE NETWORK NURSING AGENCY I WORKED AT: All sorts of different kinds of jobs! Cleaning, warehouse attendant, I managed a restaurant once and also drove all over the Philippines for work as Team Leader installing weather satellites in different airports. ON MY DAYS OFF YOU CAN CATCH ME: Playing with my son Noah in the park or at home. AN INTERESTING FACT ABOUT ME: I’m a good cook and I like singing in the Videoke. ​

​Meet the team here at Network Nursing Agency. This month we are placing the spotlight on Sarah who is a Staffing Coordinator here at NNA - see her Q&A below: MY ROLE AT NETWORK NURSING AGENCY:  Staffing Co-ordinator I HAVE WORKED AT NETWORK NURSING AGENCY FOR: 9 Months THE BEST THING ABOUT THE JOB: Working with a great team in the office that have made me feel right at home and getting to meet people from all over the world. BEFORE NETWORK NURSING AGENCY I WORKED AT: Courtyard Café in Martin place ON MY DAYS OFF YOU CAN CATCH ME: Brunching, cooking and socialising with friends. AN INTERESTING FACT ABOUT ME: I have studied 5 languages

​Meet the team here at Network Nursing Agency! Get to know the team a little more in our Q&A and put a face to those who you speak to on a regular basis. This month we are placing the spotlight on Staffing Coordinator Aneza (Nez). NAME:  Aneza (Nez) Apoyon MY ROLE AT NETWORK NURSING AGENCY:  Staffing Co-ordinator I HAVE WORKED AT NETWORK NURSING AGENCY FOR: 1 year THE BEST THING ABOUT THE JOB: I am able to contribute and assist the workforce of the healthcare industry. BEFORE NETWORK NURSING AGENCY I WORKED AT: I was living in the Philippines working as a Customer Service Representative for a Government owned health insurance company. ON MY DAYS OFF YOU CAN CATCH ME: You can catch me chasing an adventure on the outskirts of Sydney! AN INTERESTING FACT ABOUT ME: I have a sweet tooth! 😊

Here at NNA we are placing the spotlight on another of our team members, please see a quick Q&A from our Rostering Coordinator, ​Tanzeelur. MY ROLE AT NETWORK NURSING AGENCY: Rostering co-ordinator I HAVE WORKED AT NETWORK NURSING AGENCY FOR: 2 years THE BEST THING ABOUT THE JOB: Working with a great group of people. BEFORE NETWORK NURSING AGENCY I WORKED AT: Chemist Warehouse ON MY DAYS OFF YOU CAN CATCH ME: Playing sport or Brunch Crawling. AN INTERESTING FACT ABOUT ME: Won Gold at the 2010 Australasian Taekwondo National Championships for the u/14s division. ​ ​